Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.



411 University St, Seattle, USA


+1 -800-456-478-23

what we do

Operate and Support

Efficiently operate, secure and support your IT estate 24/7


A 24/7 safety net for your critical IT infrastructure to ensure business continuity

We modernize infrastructure – helping architect, migrate, and deploy workloads across public clouds, data centers, and edge locations to meet the digital business needs of our clients. Our approach incorporates a range of technical, operational, and financial capabilities designed to enable our clients to operate with maximum efficiency, security, and reliability.





Service Overview

With the Inovasys Support Program, you get a solid technical support service for your entire IT environment
With affordable and flexible agreements this service provides you with a reliable critical cloud infrastructure insurance. Inovasys can escalate service requests to the highest support level at multiple hyper-vendors if Inovasys’s own technical support team can not solve the issue.

  •  Insurance
    Our support program is like insurance and minimizes the risk of long and costly downtime of your critical infrastructure
  • Quality
    High quality, affordable support with quick turnaround
  • Guidance and help
    Gain support from certified experts with guaranteed SLAs for cloud break/fix support while saving costs. You’ll get unlimited administrator and cloud support and optional on-premises support.
  • Facilitator
    Crayon’s strong relationships with the biggest vendors ensures that you get the highest priority level of support for your service requests.
Support Services
Cloud break/fix support

Incident resolution support available during business hours for all Cloud services and severity. (24/7 for A-level severity issues on our enhanced support plans)

Cloud Administrator support

Help and how-to support provided by the Crayon Support team for multiple Cloud services

Premium Priority and Escalations

Highest level escalations of Cloud or software issues to the hyper-vendors for fastest possible response and resolution